WhatsApp addresses concerns over updated Privacy Policy

Look out for a banner in your chat list with additional information about the privacy policy.

whatsapp addresses concerns over updated privacy policy 1024x576 - WhatsApp addresses concerns over updated Privacy Policy

WhatsApp launched a second attempt to assure users that the new privacy policy won’t affect personal conversation or end-to-end encryption. This after the outcry when the company first announced the new policy.

“Neither WhatsApp nor Facebook can see the content you share with family and friends, which includes your personal messages and calls, the attachments you share, or the location you send. We do not keep logs of who everyone is messaging or calling, and WhatsApp does not share your contacts with Facebook”.

The team said they’ve “spent the last several weeks reviewing feedback from users and spent time (virtually) with people from many countries” to hear about concerns and learn what “could have done better”.

WhatsApp policy: Quick review

Concerns raised

Most users were concerned that WhatsApp and Facebook would be able to read or listen to personal conversations despite the end-to-end-encryption. Another concern was whether the service should be keeping logs of who we are messaging and whether it would be sharing those details with Facebook.

WhatsApp will be addressing these concerns over the coming weeks and will include “more information that people can read within WhatsApp and give people more time to review the terms and privacy policy”.

“Starting in a few weeks, some people will see a small banner that will invite them to check out these policies again. People prefer this approach over the full-screen alert we previously provided.”

 See the banner on the left side of the image below? That’s how WhatsApp will inform you of any new communication.

EU User Notification En 1 - WhatsApp addresses concerns over updated Privacy Policy
Image supplied.

Simply Tap To Review, to open up the longer summary (the second and third image). You can select ‘more information here’ at the bottom of the middle screen for an in-depth breakdown on the WhatsApp blog.

Accepting the policy terms

Alternatively, you can accept the new conditions on the third screen. WhatsApp in its blog also reiterated that this “does not change the privacy of people’s personal conversations, but farms part of their “broader efforts to make communicating with a business secure, better, and easier for everyone”.

“Our commitment to your privacy isn’t changing. Your personal conversations are still protected by end-to-end encryption, which means no one outside of your chats, not even WA or Facebook, can read or listen to them. […] Your acceptance of the new Terms of Service does not expand WhatsApp’s ability to share user data with its parent company Facebook“.

You will remain in control of your account and it’s up to you whether or not you share your number with a business, and WhatsApp policies reportedly “prohibit businesses from contacting you on WhatsApp without first receiving your approval to do so”.

Also read: WhatsApp privacy policy update [8 Jan 2021]

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